FAQs • Willis, TX • CivicEngage

Who can I contact to report street lights that are not working or not working properly?: Street light concerns can be directly reported to Entergy at 1-800-968-8243, Option 4 or by going to the link below and entering in the information, or they can be reported to City Hall where City staff will then relay the information to Entergy for repair. Please be sure and note whether the light is completely out or intermittent and include that information when you report the issue as this will have an impact on how soon the light gets repaired. Street lights that need attention on State Highways, Interstates or Farm to Market Roads are the responsibility of the Texas Department of Transportation and they can be reached at (936)538-3355.
Request or installations of new street lights are reviewed and installed on a case by case basis.
Report Street light Repairs

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Public Works

1. Who can I contact to report street lights that are not working or not working properly?: Street light concerns can be directly reported to Entergy at 1-800-968-8243, Option 4 or by going to the link below and entering in the information, or they can be reported to City Hall where City staff will then relay the information to Entergy for repair. Please be sure and note whether the light is completely out or intermittent and include that information when you report the issue as this will have an impact on how soon the light gets repaired. Street lights that need attention on State Highways, Interstates or Farm to Market Roads are the responsibility of the Texas Department of Transportation and they can be reached at (936)538-3355.
Request or installations of new street lights are reviewed and installed on a case by case basis.
Report Street light Repairs

2. Does the City spray for Mosquitos?: Mosquito spraying starts in April/May (dependant upon weather) and ending October/November. A contracted pest control company sprays once per week.